Privacy Policy

1. Introduction

This Privacy Policy explains how Airello Mobile Guide ("airello-mobile.site") collects, uses, and protects personal information in connection with your use of this website. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller for this website is Airello Mobile Guide, contactable at [email protected], 3 Park Row, Leeds LS1 5HD.

3. Information We Collect

We collect the following categories of personal data:

• Contact form data: When you submit our contact form, we collect your name, email address, and the content of your message. This data is transmitted directly to our email address via your email client (mailto) and is not stored on our servers.
• Browser storage: We store a single item in your browser's localStorage (cookieConsent_airello-mobile.site) to record your cookie consent preference. This data does not leave your device.

We do not use cookies for tracking, advertising, or analytics purposes. We do not use third-party analytics services such as Google Analytics.

4. How We Use Your Information

We use contact form submissions solely to respond to your enquiry. We do not use your personal data for marketing, profiling, or automated decision-making. We do not sell, rent, or share your personal data with third parties, except where required by law.

5. Legal Basis for Processing

We process contact form data on the basis of your consent (Article 6(1)(a) UK GDPR), given when you submit the form and tick the privacy policy checkbox. You may withdraw your consent at any time by contacting us at [email protected].

6. Data Retention

Contact form submissions received by email are retained for up to 12 months, after which they are deleted. Browser localStorage data persists until you clear your browser data or withdraw consent.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate personal data.
• Right to erasure: You may request deletion of your personal data.
• Right to restriction: You may request that we restrict processing of your personal data.
• Right to data portability: You may request a copy of your data in a portable format.
• Right to object: You may object to processing of your personal data.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

8. Cookies and Local Storage

This website does not use cookies. We use a single localStorage item (cookieConsent_airello-mobile.site) to store your consent preference. localStorage data is stored in your browser and is not transmitted to our servers. You can clear localStorage data through your browser settings.

9. Security

This website is served over HTTPS, which encrypts data in transit. We do not store personal data on our servers beyond what is received via email from contact form submissions. We take reasonable technical measures to protect personal data from unauthorised access, disclosure, or loss.

10. Complaints

If you have concerns about how we handle your personal data, please contact us at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.